Claims Adjuster Practice Exam 2025 – Complete Study Guide

Question: 1 / 400

When should a claim be paid after clear liability has been established?

Within one week

Immediately after the decision

When clear liability has been established, the prompt payment of the claim signifies a commitment to timely and fair resolution for the claimant. Immediate payment reflects the insurer's recognition of their obligation based on the evidence and circumstances surrounding the claim. This approach not only helps in fostering trust and a positive relationship between the insurer and the policyholder but also aligns with regulatory practices that prioritize consumer protection.

While it may seem practical for the insurer to wait for all documentation to be received before making any payment, the key element here is the clarity of liability. If liability is already established, then waiting for additional documents could hinder timely resolution and may not be necessary for payment. The other options suggest delaying payment based on external factors, which could neglect the urgency of ensuring a swift and fair compensation experience for the claimant.

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After all documentation is received

At the next billing cycle

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