Claims Adjuster Practice Exam 2025 – Complete Study Guide

Question: 1 / 400

According to Article 542.003, how long does an insurer have to acknowledge receipt of a new claim?

5 days

10 days

15 days

According to Article 542.003, an insurer is required to acknowledge receipt of a new claim within 15 days. This timeline is crucial because it establishes a clear expectation of prompt communication between the insurer and the policyholder. Timely acknowledgment enables the insured to understand that their claim is being processed and provides them with assurance that their request is being taken seriously.

This 15-day requirement helps promote efficiency in handling insurance claims, ensuring that there is no unnecessary delay in the claims process. While other durations may appear as options, they do not align with the legal requirements set forth in the article, which specifically mandates the 15-day period for acknowledgment. This regulation facilitates accountability within the insurance industry, ensuring that insurers uphold their obligations to their clients.

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30 days

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