Claims Adjuster Practice Exam 2025 – Complete Study Guide

A claims adjuster typically has a legal obligation to send notice after receiving a claim within a specified timeframe to ensure that the claim is addressed in a timely manner. The standard period of 15 calendar days allows the adjuster sufficient time to evaluate the claim and communicate appropriately with the policyholder regarding the next steps in the claims process.

This timeframe is important for maintaining trust between the insurer and the insured, as it ensures that claims are not unduly delayed and that policyholders are kept informed about the status of their claims. Adhering to this requirement also demonstrates compliance with regulatory standards, which vary by jurisdiction, but often emphasize the necessity of prompt notification to all parties involved after a claim has been filed. This helps facilitate a smoother claims process and mitigates potential disputes or misunderstandings.

In contrast, other timeframes such as 10 calendar days, 30 calendar days, or 5 business days may not align with the standard practices prescribed in many regulatory frameworks, which often specify 15 calendar days to promote efficiency and communication in the claims process.